We're Committed to Accessibility for Everyone

At FASHIONPHILE, we want everyone to feel welcome shopping with us, on fashionphile.co.uk or in person. Making our site accessible and easy to use for all our customers, including those who use assistive technologies, is something we take seriously and work on continuously.

How We Approach Accessibility

We reference the Web Content Accessibility Guidelines (WCAG) 2.1 as a guide for our ongoing accessibility efforts. Our approach includes:

• Site Navigation: We've built in skip navigation links so customers using keyboards or screen readers can move efficiently through the site, jumping directly to search, account, or main content.
• Ongoing Review: As we launch this site, we've reviewed it against accessibility standards and will continue to evaluate and address issues as they're identified, prioritizing the areas of the site our customers rely on most.
• Customer Feedback: Accessibility is an evolving effort, and customer feedback plays an important role in helping us identify where to focus next.

About These Guidelines

The Web Content Accessibility Guidelines (WCAG), developed by the World Wide Web Consortium (W3C), are the globally recognized standard for digital accessibility. WCAG defines three levels of conformance A, AA, and AAA,  with AA representing the commonly referenced standard for most websites. You can learn more at the Web Accessibility Initiative.

A Note on Third-Party Content

fashionphile.co.uk may link to or include content from third-party platforms, such as Facebook, Instagram, and YouTube. We don't control the accessibility of these third-party sites, but welcome your feedback so we can pass it along.

We Want to Hear From You

If you have difficulty accessing any part of our site, or have a suggestion for how we can improve, please contact our Client Concierge team at [contact phone] or info@fashionphile.co.uk with "Accessibility" in the subject line. We take this feedback seriously and use it to guide our ongoing efforts.